At AllMyDentalThings.Com, our mission is to provide you with top-quality dental products and ensure your satisfaction. If you are not completely happy with your purchase, please read our return policy carefully:

Eligibility for Returns:

  1. Returns are accepted within 7 days of your product’s delivery date.
  2. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
  3. Some items, such as personalized products and certain hygiene-sensitive items, are not eligible for return.

Initiating a Return:

  1. To initiate a return, please reach out to our dedicated Customer Service team at [Customer Service Email or Phone Number]. They will provide you with a Return Authorization Number (RAN) and guide you through the return process.
  2. Clearly mark the RAN on the outside of your return package.

Return Shipping:

  1. Customers are responsible for return shipping expenses, unless the return is necessitated by an error on our part.
  2. For your peace of mind, we recommend using a trackable shipping service when sending your return.

Refunds:

  1. Once we receive and inspect your return, we will inform you of the approval or rejection of your refund.
  2. If your return is approved, we will initiate a refund to your original method of payment. Please allow some time for the refund to be processed and credited to your account.

Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please start a return process as described above and then place a new order for the product you desire.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of receiving the product. We will work promptly to provide a replacement or a refund, as required.

Contact Us: Should you have any questions or concerns regarding our return policy or any other matter, please don’t hesitate to get in touch with our Customer Service team at Contact & Support Page. We are here to help in any way we can.

Please note that this return policy is subject to change without prior notice, and the updated policy will apply to all purchases made after the revision date. Last Updated: 31 Oct 2023.